Franchise Management
One brand. Multiple locations. One command center. Each location gets full management. You get a central dashboard with AI-powered emotion analysis, complaint detection, and cross-location performance comparison.
What Makes Franchise Different
Everything in Growth plan for each location, plus these franchise-only features.
Cross-Location Comparison
Which location gets the most calls? Best rating? Most reviews? See it all on one screen with color-coded status indicators.
AI Emotion Analysis
Every review across all locations analyzed for emotion, praise topics, complaint topics, urgency level, and return likelihood.
Complaint Pattern Detection
"Parking" mentioned 34 times across 5 locations this month. We catch system-wide patterns before they become PR problems.
Brand Consistency
Are all locations using the same categories, attributes, hours format, and description style? We check daily and fix inconsistencies.
Customer Expectation Reports
What do customers love about your brand? What do they expect? We analyze positive reviews across all locations to tell you.
Unified Dashboard
All locations on one screen. Green for healthy, yellow for attention needed, red for problems. Click any location to drill down.
Emotion Analysis Across All Locations
Every review analyzed for emotion, topics, and patterns. Aggregated across your entire franchise.
Emotion Breakdown (All Locations)
Complaint Patterns Detected
"Parking" mentioned 34 times
Franchise-wide issue
"Rude staff" concentrated at Highway
Location-specific
"Portion sizes" mentions dropped 40%
Improving trend
"Wait time" up 23% this month
Emerging issue
Common Questions
How is franchise different from multi-location?
Franchise is for the same brand across multiple locations (like a restaurant chain). You get cross-location analytics, brand consistency monitoring, and emotion analysis across all reviews. Multi-location is for 2 or more locations where each gets independent management at a flat discounted rate.
What plans can franchise locations be on?
Each location can be on Essential or Growth. Franchise analytics (cross-location comparison, emotion analysis, complaint patterns) are included with 3+ locations on Growth.
How does pricing work?
Franchise management is custom-quoted based on the number of locations, plan requirements, and feature needs. The more locations, the lower the per-location rate. Contact us for a tailored quote.
Can I add or remove locations?
Yes. Add new locations anytime at your current volume tier rate. If adding pushes you to a higher tier, all locations get the lower rate. Removing locations adjusts at your next billing cycle.
Managing Multiple Locations?
Custom pricing based on location count and feature requirements. Franchise analytics included with 3+ locations. Let us show you what centralized management looks like.